Meet Jackie
A local managed IT partner for small businesses — backed by enterprise-grade tools.
Jackie Poole runs the IT side of Norbeck Technologies Inc. (NTI), a local managed services provider helping small businesses, nonprofits and professional practices across the DMV stay online, secure, and out of the weeds.
As an independent GoDaddy Pro reseller and Microsoft 365 partner, every domain, mailbox, hosting plan and SSL certificate you buy is provisioned on infrastructure trusted by tens of millions — but supported by one person who knows your name and picks up the phone.
Whether you're registering your first domain, migrating from another provider, or finally putting a managed IT plan in place for your team, you'll get a straight answer, a fair price, and a partner invested in your success.
Three things you can count on
A real human answers
No call-center queue. You get someone who already knows your account, your network and your team.
Secure by default
MFA, EDR, encrypted backups, SSL and DNS hardening come standard — not as an upsell after something breaks.
Straight answers, fair prices
Reseller pricing on the products you'd buy direct, plus honest advice when you don't actually need them.
"Honest advice and zero upsell. Jackie actually saved me money compared to what I was paying elsewhere — and now I have one number to call."
Quick facts
- Founded
- Norbeck Technologies Inc. (NTI)
- Service area
- DMV — DC · Maryland · Virginia
- Remote support
- Nationwide
- Partnerships
- GoDaddy Pro · Microsoft 365
- Hours
- Mon–Fri 8am–6pm ET · After-hours for managed clients
Let's see if we're a fit
Free 20-minute consult — tell me about your business and I'll tell you whether you actually need managed IT, or just a tune-up.