Cloud Desktops (AVD)
Managed Azure Virtual Desktops for US small teams — secure, right-sized, fully managed. Plans start at $169/user/mo with a $1,000/mo minimum per environment.
Low Cost
Pooled AVD for light users — business-hours support, AVD-only scope.
- 2 vCPU / 8 GB RAM · 64 GB OS · 30 GB profile
- Pooled session hosts, 8×5 uptime
- Business-hours remote support (AVD only)
- Entra ID sign-in + MFA, monthly patching
- Nightly profile backups (7-day retention)
Economical
Standard business desktop — broader app support and stronger security for daily-driver teams.
- 4 vCPU / 16 GB RAM · 128 GB OS · 50 GB profile
- Business-hours support, 4h response
- EDR on session hosts + private ingress
- Entra Domain Services + site-to-site VPN
- Daily backups (30-day retention) · simple DR
Best Practice
Compliance / mission-critical AVD — priority SLA, change management and vCIO time included.
- 8 vCPU / 32 GB RAM · 128 GB OS · 100 GB FSLogix Cloud Cache
- Priority SLA · extended hours · 1h response
- Conditional Access · weekly patching · audit logging
- GFS backups (1-year retention) · multi-region DR
- Change management tied to RFC · 1–2 hrs vCIO / quarter
Specs at a glance
All specs are per user unless noted. Final sizing confirmed at quote.
| Low Cost from $169/user/mo | Economical from $209/user/mo | Best Practice from $259/user/mo | |
|---|---|---|---|
| Support SLA | Business hours · next-day · AVD scope only | Business hours · 4h response | Priority · extended hours · 1h response |
| Best for | 1–5 users, light office apps | 5–20 users, line-of-business apps | 20+ users, regulated or mission-critical workloads |
| vCPU / RAM | 2 vCPU / 8 GB | 4 vCPU / 16 GB | 8 vCPU / 32 GB |
| OS disk / FSLogix profile | 64 GB OS · 30 GB profile | 128 GB OS · 50 GB profile | 128 GB OS · 100 GB profile (Cloud Cache) |
| Security | MFA · Entra ID · monthly patching | MFA · private ingress · EDR · monthly patching | Conditional Access · private ingress · EDR · weekly patching · audit logging |
| Backup & DR | Nightly · RPO 24h / RTO 8h | Daily · RPO 12h / RTO 4h | GFS · RPO 1h / RTO 1h · multi-region |
| Options (add-on) | Extra storage · larger VM size | GPU · app packaging · larger VM size | GPU pool · custom images · DR site |
| Lead time | 3–5 business days | 5–7 business days | 1–2 weeks |
Hardened by default, every tier
- MFA enforced via Entra ID
- Private ingress — no public IPs on hosts
- EDR on every gold image
- Nightly patches, monthly quality updates
- Backups with documented RPO/RTO
- Least-privilege RBAC + audit logging
A complete cloud workspace
We handle the architecture, identity, storage and security so your team just signs in and works.
Compute
Right-sized session hosts with autoscale schedules to keep monthly spend predictable.
FSLogix storage
Roaming user profiles and Office containers on Azure Files — fast sign-in, no data loss.
Entra identity
Entra ID and Entra Domain Services for SSO, MFA and group-based access to desktops and apps.
Backup & DR
Azure Backup with tested restores, plus snapshots before every patch window.
Private, hardened connectivity by default
Every Economical and Best Practice deployment ships with a managed site-to-site or point-to-site VPN, locked-down NSGs and a documented network policy your auditors will actually like.
- Azure VPN Gateway (active/standby)
- Split-tunnel with DNS forwarding
- Conditional Access for client devices
- Just-in-time admin access
- Per-app firewall rules, deny-by-default
- Quarterly access reviews
What's in (and out of) every plan
Cloud Desktops are profitable for you and predictable for us when scope is explicit. Here are the boundaries that apply to every tier.
Minimums & fees
- Cloud Desktops start at $1,000/mo per environment (tenant)
- Onboarding: $200–$300/user one-time (profile migration, app setup, image build)
- New LOB app packaging billed as a project (test, package, document)
- After-hours support outside coverage window billed at premium rate
Support scope
- AVD session, published apps, and AVD-related M365 issues
- Standard vCPU/RAM per tier — power users may need a higher-priced variant
- Local PC, printer, ISP and home Wi-Fi support not included (available as add-on)
- M365 licensing, security add-ons, and major change projects billed separately
Common questions
Licensing, regions, GPU, custom images — the things buyers always ask before signing.
Not sure which tier fits?
Free 20-minute consult — we'll size the environment to your apps, user count and compliance needs, and send back a written quote.