Jackie Poole
Plans & pricing

Simple, transparent managed IT pricing.

Three bundles to fit your team — plus add-ons when you need them. No long-term contracts, just month-to-month value. Managed IT plans start at $450/mo per customer.

Essentials

Reliable basics for small teams getting started with managed IT. Remote-only — no onsite included.

$89/device/mo
  • Remote helpdesk (business hours)
  • OS & app patching
  • Managed antivirus
  • Microsoft 365 support (standard tasks)
  • Asset inventory & reporting

Minimum 5 devices or $450/mo per customer (whichever is higher).

Start with Essentials
Most popular

Professional

For growing businesses that want stronger security and smoother user lifecycle.

$129/device/mo
  • Everything in Essentials
  • EDR (advanced endpoint protection)
  • User onboarding & offboarding (standard tasks)
  • Password manager seats
  • Remote-first; onsite via block hours

Large moves, new offices, or complex app work are project-scoped.

Choose Professional

Business+

Full stack for teams that depend on uptime and need strategy & compliance.

$179/device/mo
  • Everything in Professional
  • Network monitoring & alerting
  • Quarterly vCIO review (up to 2 hrs/quarter)
  • Up to 2 onsite hours/month per customer
  • Priority response SLA
  • SaaS backup (M365 / Google) with defined retention
  • Device encryption management
  • Compliance documentation

Additional onsite billed from block hours or T&M. Onsite hours do not bank.

Go Business+

Pricing is illustrative and finalized after a free assessment. Volume discounts apply for 10+ devices.

Add-ons

Tune your plan

Server managementFrom $89/server/mo
Backup storage tierFrom $0.12/GB/mo
Compliance add-on (HIPAA/CMMC)From $249/mo
After-hours supportFrom $179/mo
Onsite block hoursFrom $150/hr (10-hr blocks discounted)
Onboarding project fee$200–$300/device, one-time at signup
What's in scope

Clear boundaries, no surprises

Per-device pricing covers ongoing managed services. Licenses and one-time projects are billed separately so the monthly bill stays predictable.

Remote helpdesk
Covered devices, business apps, business hours.
Microsoft 365 support
Password resets and basic admin; full migrations are project work.
Onboarding & offboarding
Standardized checklist tasks; complex projects scoped separately.
Included onsite hours
Per month, per customer — not bankable across months.
Licenses & projects
M365, security add-ons, VoIP, moves and major migrations are separate line items.
Questions? Call 301-798-9108