Managed IT & Support
IT support with clear prices and real people.
Workstations, networks, email and security for small businesses across Maryland, Virginia and Washington, DC. Remote support Monday–Friday, 8am–6pm ET.
Services
What we look after.
Managed Workstations
Patching, antivirus, backups and remote helpdesk so your team stays productive.
Networks & Wi-Fi
Business-grade firewall, guest Wi-Fi and monitoring, with onsite setup in the DMV.
Microsoft 365 / Email
Licensing, mailbox migration, MFA rollout and SaaS backup.
Security & Compliance
MFA everywhere, password manager rollout, dark-web scans and audit prep.
Websites & Care Plans
WordPress builds plus monthly care: uptime monitoring, updates and fixes.
Projects & On-demand
Office moves, PC refreshes, email cleanups and one-off rescues.
How it works
A simple path to managed IT.
- Step 1Assessment
We inventory your devices, accounts and risks — no obligation.
- Step 2Proposal
A clear plan and a fixed monthly price tailored to your team.
- Step 3Kickoff
We deploy security, backups and monitoring, and document everything.
- Step 430-day check-in
We tune alerts, train your staff and lock in long-term wins.
What to expect
Straight answers, in writing.
- Business-hours supportRemote helpdesk Monday–Friday, 8am–6pm ET, with same-day response for active clients.
- Fast first responseCritical issues — whole office or email down — acknowledged within 1 hour during business hours.
- After-hours emergenciesA dedicated outage line for managed-plan clients, billed at $195/hr with a 1-hour minimum.
- Everything documentedMonitoring, antivirus, backup and a password manager are included on every plan.
Full terms are in our service agreement and refund policy.
Let's look at your setup.
A free 30-minute call. We'll tell you honestly what you need — and what you don't.